SUPPLIER OVERVIEW.

We ensure software for Recording, AI Data Analytics and evaluation of all communication channels - including voice, video, screen, chats or meetings. Our customers include all companies that want to record their communications in a legally compliant manner and at the same time gain valuable insights from customer communications, in particular contact centers, financial institutions, public safety organizations and healthcare facilities.

Why Choose ASC Technologies?

ASC is a worldwide leading provider of software and cloud solutions in the field of omni-channel recording, quality management and analytics. Among our target groups are all companies that record and analyze their communication, especially contact centers, financial service providers, and public safety organizations. We offer solutions for recording as well as AI-based analysis and evaluation of all communications – including voice, video, screen, chats, or meetings. Communication contents are captured in an audit proof manner critical information and trends are revealed.

Our solutions can be integrated into all leading unified communications services (UC) as well as into the representative market-leading on-premise PBXs. We consider the cloud as the technology of the future: as a result, our services feature multi-tenancy and highest scalability in the cloud, too. All the same, we set great store by continuing to support on-premise installations as well as hybrid on-premise and cloud architectures. We offer our customers maximum flexibility when it comes to translating their requirements into a customized solution to allow them to go their own way to the cloud.

Headquartered in Germany, ASC is the #1 Europe-based player in its industry with subsidiaries in currently fourteen countries – Locations in the United Kingdom, France, Italy, Spain, Switzerland, Romania, Dubai, United States, Brazil, Mexico, Hong Kong, Japan, Singapore and Australia as well as certified and experienced system integration partners represent ASC in over 60 countries. As a family-owned company with nearly 60 years’ experience in the communications field, ASC exemplifies both stability and entrepreneurship.